Using the Interview Companion Agent

Video interviews

For video interviews, the Interview Companion Agent is designed to work with the scheduled video meeting associated with the event. When conditions are met, a bot requests to join the meeting. Capture proceeds once the bot is admitted.

Phone interviews

Phone interviews use a dial-in flow so audio can be captured and transcribed in a controlled way. When dial-in isn't available, a click-to-call flow will be used.

One-time setup: verify your phone number

Interviewers who will place outbound calls through the Interview Companion Agent should register and verify a phone number in candidate.fyi. You can remove a registration later if you no longer want that number used.

To register your number go to Profile > Scheduler Settings > Interviewer phone and click on the 'New' button - then follow the instructions.

Registering a phone number is required before it can be used with the Interview Companion Agent.

Running the interview

1. Call the dial-in number associated with your region (the preferred number is included on calendar event or email content when phone notetaker is in use).

2. The call flow identifies you from your registered number and looks for a scheduled phone interview in an appropriate time window. For the interview to be recognized, interviewers should be making a call within 15 minutes before or after the scheduled start time.

3. If multiple interviews could match closely in time, the flow may ask you to select the correct one from a short list using the keypad.

After the conversation ends, processing produces fyi Notes for that interview, similar to video.

Regional dial-in directory

candidate.fyi exposes a reference list of AI notetaker dial-in numbers by region so you can look up the desired country's number or share the list with your team. Visit the directory at https://app.candidate.fyi/interview-companion/dial-in-numbers

Click-to-call (when interviewer dial-in is not supported)

In some cases the calendar content will show a link to open in the browser instead of a single regional dial-in number. That click to call flow is used when a dedicated dial-in cannot be resolved for the interviewer’s registered phone region; it still uses the Interview Companion for the scheduled phone interview.

Prerequisites (same as dial-in) — Phone notetaker must be enabled for the agent and interview, the event must be a scheduled phone interview with a candidate phone number on file, and the interviewer must have a verified phone number registered in candidate.fyi.

How it works

1. Open the link from the calendar invite or email (it is tied to that interview and your registration).

2. On the page, start the call. candidate.fyi places an outbound call to the interviewer's verified number first.

3. When they answer, the system calls the candidate so both parties are on the same captured line for notetaker processing.

Link use — The link is only valid for that interview and registration. It stops working after a short grace period past the scheduled interview end 

Regions with a listed dial-in — Where a regional dial-in number applies, interviewers should continue to use the dial-in flow described above; click to call is the alternate path when that is not offered.

Where to find fyi Notes after the interview

After an interview completes and the fyi Notes have finished generating, they will be available for review on the interview detail page in candidate.fyi. You should see AI-generated insights from this interview, including:

- Interview summary

- Transcript (and recording / playback when your capture mode and retention settings provide it)

- Panels such as Q&A highlights and timing insights

Ask fyi allows you to inquire about the transcript using an AI assistant.

Feedback forms and your ATS

Some organizations connect interview feedback forms (for example, in Workday or Greenhouse) to candidate.fyi. Availability and behavior depend on your integration and template setup. The Interview Companion Agent can pre-fill questions with draft answers if there is sufficient context. This can be configured per agent.

Post Interview Notification

After the interview is completed, a message containing a link to the interview notes will be sent to your set communication channel (email or Slack)