Microsoft Teams for Support

Last updated: December 16, 2024

Setting Up a Shared Support Channel in Microsoft Teams

To create a shared support channel with candidate.fyi using Microsoft Teams, follow the steps below. These instructions guide you through configuring cross-tenant access settings in the Microsoft Entra admin center.


Prerequisites

  1. Access to the Microsoft Entra admin center.

  2. A Security administrator account for your organization.

  3. The tenant ID for candidate.fyi


Step-by-Step Instructions

1. Sign in to the Microsoft Entra Admin Center

  1. Navigate to the Microsoft Entra admin center.

  2. Sign in using your Security administrator account credentials.


2. Access Cross-Tenant Access Settings

  1. In the left-hand navigation menu, select External Identities.

  2. From the dropdown, select Cross-tenant access settings.


3. Add Candidate.fyi as an External Organization

  1. Click on Organizational settings within the Cross-tenant access settings page.

  2. Select Add organization.


4. Enter the candidate.fyi Tenant ID

  1. In the Add organization pane, type the following tenant ID provided to you by candidate.fyi

  2. Press Enter.


5. Confirm the Addition

  1. Click Add to confirm.

  2. candidate.fyi will now appear in your organizations list.


6. Verify Access Settings

  • By default, all access settings for candidate.fyi will be inherited from your default cross-tenant settings.

  • If you wish to customize these settings for enhanced security or specific use cases, you can adjust them directly under the organization’s settings.


Next Steps

Once this setup is complete, candidate.fyi will have the necessary permissions to collaborate with your team in Microsoft Teams and will invite you to a shared Teams channel.