Microsoft Teams for Support
Last updated: December 16, 2024
Setting Up a Shared Support Channel in Microsoft Teams
To create a shared support channel with candidate.fyi using Microsoft Teams, follow the steps below. These instructions guide you through configuring cross-tenant access settings in the Microsoft Entra admin center.
Prerequisites
Access to the Microsoft Entra admin center.
A Security administrator account for your organization.
The tenant ID for candidate.fyi
Step-by-Step Instructions
1. Sign in to the Microsoft Entra Admin Center
Navigate to the Microsoft Entra admin center.
Sign in using your Security administrator account credentials.
2. Access Cross-Tenant Access Settings
In the left-hand navigation menu, select External Identities.
From the dropdown, select Cross-tenant access settings.
3. Add Candidate.fyi as an External Organization
Click on Organizational settings within the Cross-tenant access settings page.
Select Add organization.
4. Enter the candidate.fyi Tenant ID
In the Add organization pane, type the following tenant ID provided to you by candidate.fyi
Press Enter.
5. Confirm the Addition
Click Add to confirm.
candidate.fyi will now appear in your organizations list.
6. Verify Access Settings
By default, all access settings for candidate.fyi will be inherited from your default cross-tenant settings.
If you wish to customize these settings for enhanced security or specific use cases, you can adjust them directly under the organization’s settings.
Next Steps
Once this setup is complete, candidate.fyi will have the necessary permissions to collaborate with your team in Microsoft Teams and will invite you to a shared Teams channel.