How to Fix Incorrect Email Addresses for Interviewers

If an interviewer's email address is showing incorrectly in Candidate.fyi, you'll need to update it in your Applicant Tracking System (ATS). Candidate.fyi syncs interviewer information directly from your ATS, including email addresses.

Steps to Update an Email Address

1. Access your ATS (Greenhouse, iCIMS, UKG, etc.)

2. Locate the interviewer's profile

3. Set their correct work email as the primary email address

4. Remove any incorrect email addresses

5. Wait approximately 30 minutes for the sync to complete

Important Notes

• You must have admin access in your ATS to make these changes

• Keep only the correct work email address in the profile to avoid sync issues

• After syncing, the interviewer will need to use their updated email address to log into Candidate.fyi