Scheduling: Adding and Updating Candidate Availability

Last updated: August 17, 2026

Approximate read time: 4 minutes

Availability requests ask candidates to share times they can interview. As a coordinator, you can view submitted availability, enter times on the candidate's behalf, or re-open the availability form so the candidate can submit again.

This guide applies to availability request types only. Self-booking requests do not use the Candidate Availability section.

Viewing candidate availability

On the interview request page, open the Interviews tab and scroll to the Candidate Availability section.

You may see one of these states:

  • Not yet submitted — the candidate has not entered any times

  • Entry Open — the candidate can still add or update their availability in the portal

  • A list of dates and times — availability has been submitted (shown in the candidate's timezone)

Adding or updating availability manually

Open the availability window

Click the pencil icon next to Candidate Availability. The Candidate Availability window opens.

You can also open this window from the schedule page by clicking View Availability in the toolbar.

Fill in availability

  • Ask AI — describe availability in plain language (for example, "every day next week from 12–3pm") and click Generate to create time slots automatically

  • Time Zone — select the timezone for the availability

  • Availability — add date and time-range slots for each day

For each day, you can:

  • Add multiple time ranges

  • Duplicate a day's slots to another day

  • Remove a day (the first day cannot be removed)

Click Add Additional Availability to add another day (defaults to 9:00 AM – 5:00 PM).

Save

Click Update. The button is disabled if availability is empty or invalid. When saved, you will see Availability updated.

Validation messages

  • End time should be after start time.

  • Time slots should not overlap.

  • At least one time slot is required.

Re-requesting availability from the candidate

To let the candidate enter or update their own availability again, click Re-request in the Candidate Availability section.

This re-opens the availability entry in the candidate portal. You will see Availability entry re-opened when it succeeds, and the section shows Entry Open.

Copying availability

Use the copy options in the Candidate Availability section to copy times as shown, in your timezone, or in other timezones. A success message shows Availability copied.

Who can edit availability

  • You need Editor access or above.

  • Editing is not available on archived or canceled requests.

How availability affects scheduling

When scheduling interviews on the schedule page, suggested time slots respect candidate availability by default. Slots outside the candidate's submitted times may be marked Outside Candidate Availability.

On the schedule page, the filter option Ignore Candidate Availability lets you view suggested slots without limiting to submitted times.

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