Common candidate.fyi Terms
Last updated: August 4, 2026
Getting started
🕑 3 min read
When using a new tool, inevitably there will always be terms that don't align with the common terminology used inside your team or company. To ease that friction, we have terms and definitions below and an explanation of what you might know them as alternatively.
SET UP TERMS
Sandbox: the testing environment to ensure that teams can practice the tool ahead of working in production.
Production: the live environment that connects to real candidates and creates live scheduling events.
Interviewer: The internal resource who will conduct and assess candidates.
Round(s): One stage of the hiring process with one decision to move candidate's forward or disposition. Settings for interview type, behaviours and candidate communication are housed in Rounds.
Also known as: Interviews (Recruiter Screen, Hiring Manager Interview, Team Panels, Presentations, Folio Review, Coding Exercise, Case Study, etc)
Interview Plan(s): The framework that holds Rounds, in order of candidate experience, from initial screening to hired/rejected. Automation occurs on the Interview Plan level.
Also known as: Hiring Plan, Hiring Process, Interviewing Blueprint, Hiring Cycle
Queue(s): A designated space for scheduling requests to be sent and then triaged from, in order to assign and share workload between a group of schedulers and/or keep specific candidates together while moving through scheduling steps, like during hiring sprints
Think of Queues like a doctors office waiting room. Patients(candidates) are put in the waiting room(queue) and then the Medical Admins(Schedulers) can call them up to see them(schedule them) as they decide, or the system decides they have the capacity to.
Capacity: A defined count of how much availability a person has to complete a task.
i.e. Interviewers have a default capacity of no more than 2 interviews/day and 6 interviews/week.
Smart Tag: A tag added to interviews in the individual interview slot and represents a specific role on the job (Recruiter). Smart Tags work to pull availability in to look like a single calendar for availability when finding options to book interviews.
Also known as: dynamic tag
Tag: A tag added to interviews in the tag interview slot and represents group of users who have had the tag added to their profiles. Tags work to pull availability across multiple interviewers when finding options to book interviews.
Also known as: interviewer tag, interviewer pool tag
Token: Used for email and calendar templates, tokens are dynamic filler blocks that pull in job specific context and are essential for creating cross functional templates. They tailor communications for candidates and interviewers without having to be filled in each time they are used. Tokens are applied by clicking the tag icon on the format bar.
Locks: These create a view only function for Rounds, Templates and Interview plans for users. The Editor or someone who has Admin level permission, can unlock the template to edit.
SCHEDULING TERMS
Booking Link: A calendar link that allows anyone to book a slot of time directly into the calendar connected to the link.
Also known as: personal calendar link, sourcing call link, Calendly link
Request / Scheduling Request: A request or scheduling request can be one of these four definitions.
A scheduling request (the interview event created per candidate/round)
An availability request (the email sent asking a candidate for times to interview)
A self-schedule request (the email with a booking link for the candidate to select from)
A request to schedule (the candidate being routed to a scheduling coordinator/RC or queue)
Schedule Now: Schedule Now allows the user to schedule a candidate immediately through the extension.
Request to Schedule: Request to Schedule creates a task to initiate scheduling by a different person than the one making the request or to a queue.
Scheduling Windows: A block of time that is added to calendars and allows interviews to be booked over existing calendar events within those windows.
Scheduling Agents: The CFYI Scheduling Agent is specifically a follow-up automation tool (24/48/72h nudges).
INTERVIEWER MANAGEMENT TERMS
Training Paths: The ability to have interview specific shadowers and interviewers on the same interview to shadow/reverse shadow, allowing for more interviewers to be trained in a specific interview type. Training paths once completed will add tags to an interviewers profile to be found for other similar interviews when scheduling.
Not to be confused with Team Training that is done in onboarding and is a general guide to using the platform.
Auto-Replace: When an interviewer declines and the interview has been set up with either a specific alternative or is from a tag with an interview pool, a backup interviewer will replace the declined party.
NOTE: If the interviewer declines within the cutoff window defined on the round(usually 24 hours), it stops the auto-replacing function and alerts the scheduler instead. This is to ensure the candidate experience isn't impacted and an interviewer isn't assigned to an interview without any notice to prepare.
PORTAL TERMS
Portal
The Portal is job-specific and candidate-facing, and consists of pages that are visible to the candidate once they move through the hiring process. Each mapped step can be a new page of content. The content consists of blocks that are specific designed content.
Portal Blocks
These are content blocks that are housed in the library to be used on one or more portals for candidates. global content library). Portal blocks being edited, is what changes the candidate experience when they log into their portal.