Scheduling: Sending Email and Scheduling Interviews from a Request
Last updated: August 14, 2026
Approximate read time: 6 minutes
From an interview request page, you can email the candidate and open the scheduling workspace to book interview times. This guide covers both workflows.
Before you start
You need Editor access or above.
The request must be active (not archived or canceled).
Send Mail appears only when email features are enabled for your organization.
Sending email to the candidate
Open the email window
On the Request Details panel, click Send Mail. The Send Email window opens.
Choose a thread
Start New Thread — begin a new email conversation. This option is disabled if there are no prior email threads on the request.
Reply to Thread — continue an existing conversation. You must select a thread before sending.
Fill in the email
To | The candidate's email (read-only) |
Email Template | Optional — choose from Select Email Template |
From | Required — choose a verified sender address |
CC / BCC | Optional |
BCC Me | Optional toggle to copy yourself |
Recruiter Communication | Optional — CC or BCC the recruiter or request creator |
Subject | Required for new threads (disabled when replying) |
Body | Required — compose your message |
You can attach files using the attachments area.
Preview and send
Click Preview to review the email before sending, then click Send. Or click Send directly from the compose view.
When the email sends successfully, you will see Email sent successfully. The email also appears on the request's Activity tab.
If you cannot send email
If your email address is not verified, you will see Please Verify Your Email with a link to verify it on your profile. You must verify your email before you can send messages from candidate.fyi.
Required-field errors include Subject is required, Body is required, and Please select a thread to reply to.
Assigning a scheduler
Before you can schedule interviews, the request needs a scheduler and calendar.
If no scheduler is assigned, the Assign button appears instead of Schedule. Click Assign and fill in:
Scheduler (required) — search and select a user
Event Calendar (required) — calendar used for interview events
Use Separate Calendar for Candidate Events — optional checkbox
Candidate Event Calendar — appears when the separate-calendar option is checked
Click Assign to save. The button changes to Schedule once a scheduler is assigned.
Opening the schedule page
Click Schedule on the Request Details panel to open the scheduling workspace.
You can also schedule a single interview from the Interviews tab by clicking Schedule or the calendar icon on an interview card (Schedule Interview or Reschedule Interview).
What you will see on the schedule page
The schedule page shows the candidate's name and email at the top, along with a timezone selector. Toolbar icons include:
View Availability — review or edit candidate availability
Edit calendar invites — when shared calendar invites are enabled
Edit Round Settings — open request settings for this round
Use the calendar view and suggested time slots to select interview times, configure interview details, and confirm the schedule.
Send Candidate Invitation
After interviews are booked or confirming, you may see a Send Candidate Invitation button if the candidate has not yet received a calendar invite. Click it to send the candidate their calendar invitation.